Privacy Policy
At Mid-West Center for Sleep Disorders (MWCSD), we are committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with our services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, mailing address, and other contact details.
Health Information: Medical history, symptoms, insurance details, and other information submitted through forms or consultations.
Technical Information: IP address, browser type, and browsing behavior through cookies or similar technologies.
2. How We Use Your Information
We use your information to:
Schedule and manage appointments.
Provide telehealth and in-person services.
Respond to your inquiries or contact requests.
Process insurance claims and billing.
Improve our website and patient experience.
Comply with legal, medical, or regulatory obligations.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information with:
Authorized medical staff involved in your care.
Insurance providers and billing partners.
Third-party service providers that support our practice (e.g., website hosting or scheduling platforms).
Government or regulatory authorities, if required by law (e.g., for HIPAA compliance or public health reporting).
4. HIPAA Compliance
MWCSD complies with the Health Insurance Portability and Accountability Act (HIPAA). All personal health information (PHI) is stored and transmitted securely, and access is restricted to authorized individuals only.
5. Cookies and Website Analytics
Our website may use cookies to track user behavior, improve site functionality, and understand visitor demographics. You can disable cookies in your browser settings if you prefer not to be tracked.
6. Data Security
We implement appropriate technical and administrative security measures to protect your information from unauthorized access, loss, or misuse. However, no online transmission is 100% secure.
7. Your Rights
You have the right to:
Request access to your medical records.
Correct inaccurate information.
Request restrictions on certain uses of your data.
File a complaint if you believe your privacy rights have been violated.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their policies before sharing information.
9. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Mid-West Center for Sleep Disorders
3937 Patient Care Drive, Suite 102
Lansing, MI 48911
Phone: (517) 887-6733
Website: https://www.mwcsd.com
